EV charging as a service

Overview of the status and impact of the innovation

Innovation 2


In the charging-as-a-service (CaaS) business model, EV owners pay for charging their cars without actually owning or managing a charging point. Instead, a third party owns the charging stations and sells charging services. CaaS companies typically provide both the charging station hardware and back-office services, such as billing and maintenance, as a turnkey solution for customers who want to have charging stations installed. Payments can be made through contracts or pay-as-you-go arrangements for electricity used at fixed or variable rates. CaaS companies can include retailers, municipalities and businesses with parking slots for guests and employees.


The CaaS business model lowers the upfront ownership costs of chargers and software for consumers, eliminating a potential barrier to greater EV adoption. It also allows service companies to contribute to a wider and more rapid uptake of EVs, which will quicken the electrification of the energy infrastructure.

BOX 3.25 EV charging as a service in California

Most people rent or live in multi-unit dwellings, and most of these buildings were designed (and built) long before EVs. As a result, they lack charging infrastructure, and most retrofitting options are too expensive for owners to afford.

California-based EVmatch is trying to solve this problem by installing affordable smart charging stations that EV drivers can share. Customers can reserve a charger for specific time periods, which ensures that the chargers are in use most of the time. Customers can earn extra money by renting out the stations to the general public (EVmatch, 2022).